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Rita Zahir from Unique Vintage:

You’re Paying People to Buy Your Product. Here’s How Rita Zahir Found Out

Rita Zahir

VP of Marketing and E-Commerce

Company

Unique Vintage

Location

Los Angeles, California, United States

Bio

Highly accomplished and results-driven executive leader with over 15 years of progressive experience in driving profit-focused growth for Direct-to-Consumer (D2C) and ecommerce companies. Proven ability to translate complex business objectives into executable, high-impact marketing and digital strategies that deliver exceptional ROI and profitable, scalable revenue growth. Scope of expertise includes: social commerce, predictive modeling, digital marketing strategy, Shopify Plus, Omnichannel, multi-touch attribution (MTA), mobile, complex ecommerce, behavioral modeling, emerging media, merchandising, social media influencer, affiliate/partner marketing, brand development, paid/organic social, strategic and financial management of cost of conversion and customer LTV.

Highly accomplished and results-driven executive leader...

description

Featured in Newsweek's inaugural Best Online Shops of 2020 and the Inc. 5000 list of the fastest-growing private companies in America, Unique Vintage is an LA-based vintage-inspired clothing brand founded in celebration of the classic styles of the past, designed for today's contemporary woman. Female owned and operated, UV is one of the largest designers and manufacturers of women’s vintage-inspired apparel, producing high-quality dresses, swimwear, tops, skirts, outerwear, accessories, wedding, and special occasion outfitting. Since 2017, Unique Vintage has set itself apart from competitors by partnering with iconic brands like Barbie (Mattel), Warner Bros., Coca-Cola, Pantone, Universal Classic Monsters and I Love Lucy for special one-of-a-kind capsule collections. A leading online retailer with one physical store located in Burbank, CA, Unique Vintage is dedicated to inclusivity and the love of vintage-inspired apparel made for today's women, ranging in sizes 2-26. The brand enjoys an ever-growing digital following, with over 400k followers on Instagram (@uniquevintage), over 550k followers on Facebook and an email database of half a million subscribers. Unique Vintage products can be found at uniquevintage.com where shipping is offered to more than 200 countries across the globe or by visiting one of 700 wholesale locations worldwide.

Featured in Newsweek's inaugural Best Online...

Actionable Takeaways

The Algorithm Doesn't Know Your Business:

Every platform's automated bidding system optimizes for clicks and conversions β€” not contribution margins, return rates, or inventory economics; surrendering control of your data feed means surrendering control of your profitability to a system that cannot see the full economics of your business.

Move from ROAS to POAS:

Revenue volume metrics like ROAS and blended MER are increasingly insufficient as a performance benchmark; the more sophisticated measure is profit on ad spend β€” understanding which campaigns and products are generating actual margin, not just top-line revenue that erodes into losses after returns and ad costs.

Your Bestseller Might Be a Money Loser:

Products advertised for years can accumulate bestseller status while generating negative margin when fully loaded β€” high ad costs driving a lower-than-average conversion rate, combined with elevated return rates, can mean every sale of a "winning" product is costing more than it earns; Barkai surfaced exactly this for Rita's product feed at Unique Vintage.

Contribution Margin Per View Is the New North Star:

The most advanced e-commerce analytics now calculate the profit generated per individual impression or page view β€” enabling budget allocation based on real economic value rather than engagement or revenue proxies, and identifying the specific products worth advertising versus the ones worth removing from the feed entirely.

Custom Segmentation Beats the Algorithm by 30% During Volatility:

During high-change periods β€” holidays, season transitions, quarter openings β€” custom customer segments built on behavioral modeling and third-party data consistently outperform Meta Advantage+ by approximately 30% ROAS, because the algorithm hasn't yet recalibrated for the new environment while a well-built segment already knows who your most profitable customers are.

Marketing Is a Hands-On Sport β€” Structure Enables Speed:

The "set it and forget it" era in e-commerce is over; the pace of change in performance marketing requires constant iteration, but that agility is only possible when built on a foundation of clear metrics and structured processes β€” without structure, speed becomes chaos.

Being in the Room Is a Growth Strategy:

Rita's proactive relationship-building with platform partners β€” attending Meta events, testing new products, having open conversations about what's evolving β€” earned Unique Vintage a place as one of five global companies in Meta's Voice AI Beta; proximity to the ecosystem conversation is itself a competitive advantage.

Coach of the A Team:

The best marketing leaders don't just hire to fill roles β€” they hire and develop people they're actively learning from; this philosophy of building and growing an A team rather than managing down is what allows a lean startup to scale from under $5M to $16M in under two years.

Conversation Highlights

Rita Zahir, VP of Marketing and E-Commerce at Unique Vintage, delivers a data-dense masterclass on the one metric most e-commerce brands are still getting wrong: the difference between revenue and profit. With 20 years across Shoes.com, Famous Footwear, Polaris, and now a female-owned vintage-inspired brand, Rita breaks down why “let the algorithm handle it” is the most dangerous phrase in modern performance marketing β€” and how a combination of custom behavioral segmentation and contribution-margin-level analytics helped her team beat Meta Advantage+ ROAS by 30% during the most volatile periods of the calendar. This is a rare, practitioner-level conversation about the infrastructure behind profitable e-commerce growth.

Topics Discussed

  • Rita’s 20-year e-commerce career: Shoes.com, Famous Footwear, luxury fashion, software, Polaris (Trans American Auto Parts), early-stage startups
  • Current role: VP of Marketing and E-Commerce at Unique Vintage (2 years), plus concurrent consulting for luxury accessory startups
  • Marketing philosophy: structured metrics (LTV:CAC, contribution margin) as the foundation for moving fast with brand equity intact
  • The shift from ROAS and blended MER to profit on ad spend (POAS) and contribution margin as the real performance north star
  • The algorithm’s blind spots: contribution margins, inventory turns, return rates, and products that lose money after ad costs
  • Dynamic product ads on Meta, Google Shopping, Pinterest, and Reddit β€” and why surrendering your data feed to the algorithm is a profitability trap
  • Meta’s Andromeda/Advantage+: why “feed it everything and let the algorithm decide” misses your highest-LTV customer segments
  • Partner Genius AI: behavioral modeling and customer segmentation layering third-party data for years
  • Partner Barkai: contribution margin per view/impression β€” a tool that calculates actual profit generated per ad exposure and flags products where every sale loses money
  • Custom segmentation beating Meta Advantage+ ROAS by 30% during high-volatility periods
  • One of five companies globally selected for Meta’s Voice AI Beta
  • “Bestsellers” that are secretly unprofitable when fully loaded with ad costs, conversion rates, and return handling
  • Team building philosophy: “coach of the A team” β€” hire and develop people you’re actively learning from
  • Scaled a brand from under $5M to $16M revenue in under two years
  • Hybrid work as the preferred model; global talent outsourcing for lean e-commerce teams
  • 2026 goal: profitable, repeatable scale β€” a growth engine that can be systematized and replicated
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