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Craft <number> testimonial request messages to send to satisfied customers of our <product/service> who have experienced <specific positive outcome>. Each request should be personalized, concise, make responding easy, and guide customers to address specific aspects of their experience including <desired testimonial elements>. Then, create testimonial framing templates that present these customer stories effectively for use in <marketing channels>, highlighting the customer’s challenge of <customer challenge>, our solution’s impact, and specific results while maintaining authenticity. Include guidance on testimonial length, structure, and accompanying visual elements.
Testimonial Request Messages for GLOW Skincare’s Advanced Hydration Serum
Request 1: Personal Touchpoint Subject: Jane, we’d love to share your GLOW story!
Hi Jane,
Sarah from GLOW Skincare here. I noticed you’ve been using our Advanced Hydration Serum for over 3 months now and recently reordered — that’s fantastic!
Would you be willing to share your experience in a quick testimonial? We’re especially interested in hearing about how the serum has helped with your previously mentioned dry skin concerns.
Simply reply to this email with your thoughts on:
This would take just 5 minutes of your time but would be incredibly valuable for other people dealing with similar skin concerns.
As a thank you, we’d love to send you a complimentary travel-size of our new Vitamin C Booster (launching next month!).
Thanks for considering, Sarah at GLOW
Request 2: Quick and Easy Option Subject: Your GLOW transformation — can you share in 2 minutes?
Hey Alex,
Quick question — would you be willing to share your experience with our Advanced Hydration Serum? We’ve noticed you’ve become one of our regular customers, and feedback from people like you is our most valuable asset.
To make it super easy, just answer these three questions:
You can reply directly to this email or use our simple feedback form [link].
As a token of our appreciation, we’ll extend your GLOW Rewards status to VIP level, giving you early access to our summer collection.
Thanks so much! The GLOW Team
Request 3: Social Media Focused Subject: Your GLOW transformation could inspire others!
Hi Taylor,
We noticed your comment about “finally finding something that works” on our Instagram post last week. That made our day!
Would you consider sharing your GLOW journey in a brief testimonial? We’d love to feature your experience with our Advanced Hydration Serum to help others who might be struggling with similar skin concerns.
If you’re comfortable, we’d love to know:
If you’re willing to share a before/after photo, we’d be thrilled to feature your transformation (with your permission) and would send you our complete Hydration Collection ($125 value) as a thank you.
No pressure at all — but your story could be exactly what someone else needs to hear.
Gratefully, Jamie at GLOW
Testimonial Framing Templates
Website Product Page Template [Customer Photo: Natural, unfiltered image showing genuine results]
“Before GLOW, I tried everything for my [customer challenge: extremely dehydrated skin]. After just 3 weeks with the Advanced Hydration Serum, my skin completely transformed. My makeup applies smoothly and I’ve received so many compliments on my natural glow. This is the only product that’s actually delivered lasting hydration for me.“
– [Customer Name], [Location] [Optional: Brief customer descriptor that builds relatability, e.g., “Mother of two” or “Fitness instructor”]
Recommended length: 50-75 words that highlight the transformation journey
Social Media Carousel Template
[Slide 1: Customer photo or quote on branded background] “I was skeptical about GLOW’s claims after trying so many products that failed me…”
[Slide 2: Problem statement] “[Customer challenge: My combination skin was impossible — oily T-zone but flaky dry patches that no moisturizer could fix]”
[Slide 3: Solution introduction] “Three weeks into using GLOW’s Advanced Hydration Serum…”
[Slide 4: Results with specific details] “My skin is balanced for the first time. No more midday shine or dry patches. I’ve stopped using foundation completely!”
[Slide 5: Call to action with product image] Experience your own transformation at glowskincare.com
Visual guidance: Use consistent brand colors, authentic unfiltered customer photos if available, and maintain a clean, minimalist aesthetic that keeps focus on the testimonial
Email Campaign Template [Header: Customer before/after images or lifestyle shot]
The Challenge: [2-3 sentences describing customer challenge in detail, e.g., “After moving to a drier climate, Taylor’s skin became increasingly dehydrated. Despite trying premium moisturizers and drinking more water, her skin remained tight, flaky, and makeup would cling to dry patches.”]
The GLOW Solution: [1-2 sentences about how they discovered and used the product, e.g., “After researching serums with hyaluronic acid, Taylor decided to try our Advanced Hydration Serum, applying it morning and night before moisturizer.”]
The Transformation: [3-4 sentences with specific results and emotional benefits, e.g., “Within two weeks, Taylor noticed her skin retained moisture throughout the day. After a month, the flaky patches disappeared completely. Now, six months later, she uses less makeup and receives compliments on her skin’s natural glow. Most importantly, she no longer feels self-conscious about her skin.”]
In Her Own Words: [Direct quote from the customer that captures the emotional impact, e.g., “GLOW didn’t just fix my dry skin — it restored my confidence. For the first time in years, I’m comfortable going makeup-free.”]
[Product recommendation button]
Length guidance: Keep the entire testimonial under 200 words, focusing on specificity and emotional transformation
Leave your feedback for how the prompt works for you and how it could be improved.