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The Global Talent Co.
Case
Study
KOIO
KOIO
The Company
New-York based KOIO is a leading DTC-brand selling luxury sneakers across the US
The Problem
Post-2021 there has been a shift for consumer brands towards profitability, making local hiring in NYC prohibitively expensive. This was the first time KOIO hired remotely.
Our Impact
The Global Talent Co. helped KOIO build a team of digital marketing, creative and customer service professionals - guiding the company through all common pitfalls and taking over all admin while ensuring 100% compliance with US and local laws
Secured Roles for Front Lines:
UX Designer
Customer service
Digital Marketing
With the Best in the Industry
Annual Savings compared to local hiring
Full-time employees (FTEs) hired remotely
Longer CX opening hours improved customer satisfaction significantly
At KOIO we couldn’t be happier with the exceptional service provided by The Global Talent Co. They not only helped us discover incredible talent but also guided us every step of the way with the dos and don’ts of remote hiring. By taking the headache of admin off our plate, they allowed us to focus on what matters most. We deeply appreciate how embedded they are in local communities, uncovering top-tier talent that would have otherwise been out of reach. Their ability to ensure high retention rates, while helping us turn a profit without compromising on quality, has been a true game changer for our business.